Today when I connected I saw that my Crystals account was 0, they have disappeared
Region: EU central
Server: Wei
Character: Zeroluckyx
Hi @ZeroLucky welcome to our community 
I’m so sorry that you got this problem with your Crystal account on 0, it sounds frutrating and we don’t want this messing with your gameplay experience.
Please contact us trough live chat or email so we can escalate this issue:
Have a great day! 