Lost Ark Launch Celebration gift on wrong server


I mistakenly opened the Lost Ark Launch Celebration gift on the wrong server and when I switch to my main character I don’t have the rewards and I don’t have the mount. How can I do please?

Two replies from the admins on similar threads:

Thank you for these elements but this does not constitute an understandable answer. There are plenty of possible solutions like making the reward available once on each server or simply resending the reward.

Can you do something please.

Sorry to hear that, but there are waaaaay bigger problems atm, the answer is kinda clear, they will not move any of these packs to another server.

It’s the answer everybody’s been getting since launch. I’m sorry.