Yo, I’m having HUGE problems with this game and this game ONLY, it just freezes my pc to death, can’t do ctrl+alt+del, can’t alt+tab, the only thing I can do is holding down my power button and force a shutdown. Now, I’ve read that other people had this problems long ago like arcana release period and and coincides with the date of the beginning of my problems more or less. I was wondering if someone fixed it somehow. My specs are highly above recommended and I have troubleshot every component of my pc like running memtest86 on my rams, stressing my cpu/gpu/psu with occt and I even tested my ssd and the only component that you can’t directly troubleshoot is the mobo and I bought it brand new and still the problem persists. I’ve already done all the classical troubleshooting like re-install, check eac integrity etc. I don’t have anti-virus besides windows defender, my drivers aswell as my bios are up to date and my gpu/cpu temps are fine.
i’m having the same issue, but for me it started 26/10/2022 maintenance. I use 2 monitor setup and now whenever i get off the screen that has the game on it for over 5 to 15 mins my game would freeze, thankfully it’s not my whole PC like you but still annoying af. I’ve been closing and reopening the damn game the whole day just because i want to do somethings in my other monitor just like i usually do.
Welcome to the Lost Ark Forum!
Hope you are doing well!
I’m so sorry for the freezing problems you are having with while you are playing Lost Ark.
I would like to share these troubleshooting steps you can try for this problem.
Here is the link:
You can also check the link shared by @MitteJuni above that has other steps for the problem you can try to fix it.
If the problem persist once you have done with all the steps, please contact our support team by creating a e-mail to help you further with this.
Here is the link:
Please make sure to have the DxDiag ready once you reach support, you can pull it following this steps:
DxDiag report:
Go to Windows Start search bar and type dxdiag.
Click on dxdiag.exe.
When green progress bar goes away, select Save All Information and save the file to their desktop.
Hope this information help you! 
already tried and it didn’t help and I’ll tell you more I still have those registry key active
As I said I already did all the classical troubleshooting and I’ve already sent an email with my dxdiag to the support but I think it ended up in limbo because I haven’t received a reply for 1 month
In my case it was the Android Studio (i used to use it before the mentioned maintenance, didn’t have issues until now).
Temporary Solution: close my working tools when i’m playing.
Thank you for you reply and for let us know that you have try all the steps and nothing works for you. @Nearby3
I’m really sorry that you had made a 1 month before and you have not received a response from the team.
Please in this case try to contact them again with all the information about the problem and the Dxdiag report and game logs to create a ticket to the Devs team and investigate your problem and once for all give you the response about it.
@yottaxxt Thank you for let us know that you be able to play the game if you close you working tools.
Hope you have a nice day!
How do I link the dxdiag.txt file if it’s not possible to add attachments
Thanks for the reply! @Nearby3
I’m sorry for the misunderstanding, I meant that you have to contact the support team again by e-mail.
Unfortunately you can’t share this kind of information here in the forum.
Hope this information help you!
Could you give me an e-mail address? I just want to make sure I get an answer
I’m here still waiting… Could I talk with someone from support with a live chat?
Ok, looks like is a problem with new amd drivers, just use ddu to remove your current driver and install 22.5.1.
Hi again @Nearby3
I’m so sorry for the delay in responding to your reply.
I’m glad that you solved the problem by removing your current drivers and installed a previus one.
Hope you have a nice day and see you in Arkesia!