Lost Ark Server Authentication Failed Error 10010..!

What is this? “lost ark server authentication failure” I get that everyday… Sometimes need start game 10 times before it lets me in…
I tryed every guides in the world that exists, nothing works… To mention some I tried here they are:

  • Verify Integrity of Game Files on Steam
  • Disable Internet Protocol Version 6
  • Refresh Game Credentials
  • Re-link your Twitch & Steam Accounts
  • Mobile Internet & VPN
  • Disabling your Antivirus Program Temporarily
  • Flush DNS Cache & Renew Etc…
  • Checked internet speed (that is great 900/1000 (Fiber)
  • All drivers are upgraded, running windows 10 not 11.

Small info about pc…

-Intel Core i9, 9900K (Not overclocked or anything) (Water cooled, temps always low).
-32GIG DDR 4 memory.
-Water cooled RTX 3080 TI (FTW3 Ultra). (Temps always low here too…)
-2GIG Samsung SSD disk drive
-I use soundblaster X3 Usb Sound-Card.

This to mention something of my pc. I have ZERO issues in any of my tons of other games I play. Only lost arc and it’s “Server Authentication Failed Error 10010
It really annoying, as game is very slow to load, and then I need keep loading it over and over. Makes me want to quit the game to be honest. I had hoped that patches would fix this, but NO :frowning:

Help?

1 Like

Slow to load? How long exactly does it take you to load, from pressing play and getting to my character in game only takes about 90secs.

Having this issue all of a sudden, not sure why everything was great until today

2 Likes

Suddenly got this problem, too. Tried all the above “fixes” but none have worked. Anyone got something that works?

We have put blockers in place to prevent users from connecting to Lost Ark through VPN services. This is one of the steps we are taking combat botters, as it will help prevent them from being able to circumvent some of the restrictions we have in place and make it more difficult for them to connect to the game. (You may see some population drops today; this has confirmed for us that it’s helping keep some of the bots out of the game for the time being.)

While we understand that some legitimate players may use VPNs for other reasons, please note that using a VPN is against the Amazon Games Terms of Service , which you can find this in section 5.2 — “You may not use any technology or technique to obscure or disguise your location.“ While your account will not be banned if you used a VPN in the past, we may not allow future connections with these methods in order to prevent abuse. We apologize for any inconvenience, but also hope players understand the necessity of this.

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So, we DUTCH people have no other way to play now when we spend money on the game for example? There is LITERALLY no other way to play now??

Great, I wasted money and time then?

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yea me2 :frowning:

i had to use VPn because of work shit and now i can’t even login into game

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This is a step in the right direction - hopefully you can follow up on this and actually start identifying banning the correct fraud/bot accounts.

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So because of bots I now get to play with an extra 50ms, and other people can’t play at all? Nice bandaid

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This is just unheard of. Name me one other game that has banned VPNs. Guess I’ll quit and hope for Australian servers. 220ms is not playable. VPN is the only thing that made it ok.

AGS actually incompetent.

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I’m located in the US but am also running into this issue. I run a Mac but am streaming a ShadowPC. I suddenly started getting this error even though I was running the game fine this morning.

@Roxx

I’m actually impressed by the amount of effort Amazon has taken to combat bots.

While others may not see it, those who keep track of gold prices on third party websites definitely notice when bots do get banned

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NO more hiding you cheater

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How should VPN block identification help? Or do you think if the bots leave, for example, the Russians, then the bots with the euro will not come? You’re silly ?

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it can make it easier to isolate specific users - but will SMG/AGS take the next steps, we’ll see

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how did that helped??? now me and my guild which 95% of them are aussies are playing with 250-300+ ping, everything is gonna be unplayable now

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Elon Musk
need to buy em all and make us happy :slight_smile:

3 Likes

You wouldn’t need a VPN to play anyways. you trying to save a few 10s of ms on ping by vpn tunneling or what?

No one felt anything! Prices rose due to the announcement of Glaver and Voltan. It’s all