Lost Ark Taiwan Launch Delayed

General Discussion General Discussion
33

In reality we’re talking about different groups of people. With any game launch there will be the group that yells “how dare you delay my most awaited vidya game, I already took a month of, I hate you!” and the group that says “I’m fine with the delays if it gives the devs more time to polish and release a better product.”

But somehow that fact gets lost and here we are, blaming each other for condoning or not condoning delays, even though we don’t know which group a person in question even belongs to.

I am confused in general though, because I see comments saying that we are “praising” Taiwan for the delay. But I don’t see a single comment actually “praising” them. We can see how the delay might have benefits. And how it’s also a sign of things going wrong somewhere behind the scenes. Doesn’t mean we’re praising anyone.

34

I dunno man, it seems alot of the probs we complaining about are on sg side, not ags.

1 Like
35

well its allways thing with timing

delaying launch to have everything prepared = good thing, usually
delaying summoner by 10 months because reasons = bad thing :stuck_out_tongue_winking_eye:

with good pay there is allywas enough specialists or you can train some :stuck_out_tongue:

heh i exactly think thats their strategy
low effort and big money :slight_smile:

36

oh no the bot farms coming back

37

If the intention is the same as Taiwan it would be understandable.

No matter how much NA/EU complain on different issues, who listens? Does it get FIX? Not even a single suggestion have heard in NA.

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38

the problem with delaying a product is that people forget about it

Blade and soul was this exact problem
it was massive hype delayed for years
hype died with disappointing after disappointing statement about reworking the progression to fit the western audience
released
nobody played it
died

delaying is a bad move aside from actual stability concerns or build quality
and in stability i mean server capabilities to handle a login demand and game being capable of running
if LA released in the west like it is now it would have actually died because the game would be considered unplayable
not because of bots
but because it would take you 6 hours to log in only to dc 1 hour in and repeat

bots will never be a reason to delay any game

39

Yea no way. People complain because you cant keep everyone happy.

Also some things were changed. TW will have the same issues because that is the core and people will complain in any version

40

This is true but to the point of having an issue going on for months, it is incompetence of a company.

It is inevitable but can be prevented from going worst like NA (for sure, NA/EU to compare).

41

Let me read this and i will translate for you guys what it says.

42

Well I mean think of it this way

TW Publisher probably has all the info on how LA has been doing since Global release

While bots may not be the actual reason for the delay, the bots are in a way impacting the reason

Which is SG not having enough people to work on anything

Because if they did, along with AGS

I know the bot issue would not be solved 100%, but it would be helped a lot more than it is now

Think about when Captcha was released and how long it’s been since we’ve heard anything on it

That’s what I mean

TW Publisher saw how slow things go on Global with all the issues and it would make sense as to not release a product unless the developer is able to be 100% focused on that while maintaining everything else

Because if TW release came with those problems, they also know if there’s any other problems that SG needs to fix that it’s not going to be #1 priority

And that’s the main issue

43

funny is that they are wasting the resources to delay content to censor classes instead of funneling into the core issues.

44

Y’know, every single time I see something like this it makes me wonder

Has it actually been said that changing the costumes is the sole reason for the delay?

I mean, I read through the roadmap again and it doesn’t say that anywhere

Just that the outfits are being changed for western norms and they wanted to be transparent with us about that

If you could point to where it says specifically that the costumes are the 100% sole reason for the change, anywhere

I would appreciate it

Because I’ve yet to find it

45

Someone at Tencent took a look at the state of the NA/EU servers and realized they’re not publishing the money making machine they thought they were and went back to the table to renegotiate most likely.

The initial pitch was when they celebrated 800k concurrent players in NA/EU then shortly after that we seen our first big ban wave, knocking almost 300k concurrent down over night. Now they finalized the deal and the next big ban wave hits right after that, knocking almost 250k concurrent down over night.

Imagine pitching how great the NA/EU server launch was doing only to have to come back and explain that the numbers were highly inflated and there isn’t nearly as many paying customers as you originally forecasted and actual player numbers have been on a steady decline for months after less than a year after release.

To any publisher that is a huge red flag

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46

Yeap, and all of this stuff with Global and TW and everything feeds into another thing that happened back in May of last year

Gold River stepping down from his position

Now I don’t think the guy is as good or even comes close to Yoshi P, but he was taking steps in the right direction and going against Korean MMO norms to try and make the game better in general (again you don’t have to agree with everything he did, but he was at least trying)

Shortly after his departure/announcement, notice how after that the game just started to get worse mechanically for Global

And now not even less than a year after that, there were talks of TW and China publishers going in, and now backing out

Tin foil hat time

Gold River stepping down became a way for other people at SG to try and go back to the old KRMMO ways

Combining that with the success of the Global launch, that would bring people in to expand even more “globally”

All while trying to inflate player numbers, shoo all the problems under the rug and not having enough staff to keep up with everything

Now Gold River is back (albeit a different position) after his health concerns

And everything is in pure and utter chaos

Guy didn’t deserve to come back to all that, I will admit

But the question is if he alone is enough to turn it all around

Tin foil hat off

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47

【Official Apology Statement for Delayed Launch】
Hello dear adventurers:

Today I need to bring an important serious news, but first I sincerely apologize to you all.
To all the adventurers who are waiting for the launch of “Lost Ark” Taiwan server, we are deeply sorry to announce the launch has been delayed.

Ever since we happily released the announcement of us representing “Lost Ark” Taiwan Server, the management team began to prepare for related matters, which includes communication with the original manufacturer(SG) about version content, environmental version testing, localized translation, Chinese dubbing, additional servers, paying close attention and analyze the status of overseas version, manpower arrangement and supplement, preparation of the official website and event planning, planning limited skins exclusive to Taiwan… And many other tasks. In order to get closer to the Taiwanese adventurers and bring the best gaming experience, we have invested a lot of time and effort.

In November 2022, we met with adventurers for the first time through the elite beta test, and received a lot of enthusiastic concern and suggestions. We also actively collected opinions from all parties, and prepared to meet with the Adventurers again in new light.

However, in order to provide adventurers with a better gaming experience and continually keep the version up to date, after repeated communication and careful evaluation with the original manufacturer, we decided that more time is needed to prepare for the launch.

Before the official launch, we have been distressed for a long time about the servers in other countries whose content revision progress is ahead of the Taiwan servers. Under many considerations and at the same time we also been dealing with the server problems in overseas. Therefore we decided to provide a longer and more complete game experience for fellow adventurers.

For this reason, we need to invest more time to improve the service quality for the official launch. We have to make this difficult decision. I hope the adventurers can understand.

Even if we create anymore reason, we sincerely apologize to all adventurers for the fact that we failed to fulfill our promise.
The management team and the original manufacturer has the same feeling as the adventurers who are looking forward to the launch of the Taiwan server, but we are very sorry for letting down everyone’s trust and bringing such regrettable news.

In order to provide better service, the management team will definitely go all out and try its best to present it to adventurers again with a new light.

I am very grateful to all the adventurers who supported and waited for the “Lost Ark” server during this period of time. The accounts and character information created by the adventurers during the preorder and pre-character creation period will be retained until the launch. During the official launch, adventurers can continue to use the created characters, and the rewards for the elite beta test and pre-order will also be distributed when it goes on the market.

In order to express our sincere gratitude, during the official launch, the “Taiwan Exclusive Skins (one per account)” that was published in the online presentation will be sent to all adventurers who participated in the preorder and pre-character creation . In addition, various virtual precious tools that are helpful for adventure will also be presented. (I think they meant some form of compensation)
Although it can only be regarded as a small heartfelt intentions compared to the disappointment brought to the adventurers, we will definitely do our best to show our greatest sincerity.

Although in the current situation, we need a little more time to prepare, but the management team will work together and continue to work hard to provide better services.
If there is any new news or direction midway, it will be shared with adventurers as soon as possible.

All colleagues in the management team would like to express our sincere apologies to all adventurers, and thank you for your understanding and support.

We are pleased to spread thanks to all adventurers for their support and love

Dam this one sincere apology statement is better than all the AGS combined apology lol.

1 Like
48

Yea wtf lol, at least they put effort and apologies many times in the same post and explains why they did it too. All we get is “we do this because reasons and we won’t change” and that’s pretty much their go to answer to anything

49

Or this has been forward to the dev team and an eternity later… nothing has change…

50

The delay is “indefinitely”. People are are saying that Tencent financially pressured SGR to delay, so China version can launch first. The benefit weights more than the lost, so SGR breaks the contract and promises the refund and Taiwan publisher agrees with it. Basically the publisher reputation is down the drain for taking the deal. TW people are furious. They think this is the end for TW version.

2 Likes
51

yeah and thats a problem, we don’t even know the reason, lack of communication/transparency as always.

53

I guess that one intern over at smilegate who is responsible for all the non-KR regions has too much to do already