【Official Apology Statement for Delayed Launch】
Hello dear adventurers:Today I need to bring an important serious news, but first I sincerely apologize to you all.
To all the adventurers who are waiting for the launch of “Lost Ark” Taiwan server, we are deeply sorry to announce the launch has been delayed.Ever since we happily released the announcement of us representing “Lost Ark” Taiwan Server, the management team began to prepare for related matters, which includes communication with the original manufacturer(SG) about version content, environmental version testing, localized translation, Chinese dubbing, additional servers, paying close attention and analyze the status of overseas version, manpower arrangement and supplement, preparation of the official website and event planning, planning limited skins exclusive to Taiwan… And many other tasks. In order to get closer to the Taiwanese adventurers and bring the best gaming experience, we have invested a lot of time and effort.
In November 2022, we met with adventurers for the first time through the elite beta test, and received a lot of enthusiastic concern and suggestions. We also actively collected opinions from all parties, and prepared to meet with the Adventurers again in new light.
However, in order to provide adventurers with a better gaming experience and continually keep the version up to date, after repeated communication and careful evaluation with the original manufacturer, we decided that more time is needed to prepare for the launch.
Before the official launch, we have been distressed for a long time about the servers in other countries whose content revision progress is ahead of the Taiwan servers. Under many considerations and at the same time we also been dealing with the server problems in overseas. Therefore we decided to provide a longer and more complete game experience for fellow adventurers.
For this reason, we need to invest more time to improve the service quality for the official launch. We have to make this difficult decision. I hope the adventurers can understand.
Even if we create anymore reason, we sincerely apologize to all adventurers for the fact that we failed to fulfill our promise.
The management team and the original manufacturer has the same feeling as the adventurers who are looking forward to the launch of the Taiwan server, but we are very sorry for letting down everyone’s trust and bringing such regrettable news.In order to provide better service, the management team will definitely go all out and try its best to present it to adventurers again with a new light.
I am very grateful to all the adventurers who supported and waited for the “Lost Ark” server during this period of time. The accounts and character information created by the adventurers during the preorder and pre-character creation period will be retained until the launch. During the official launch, adventurers can continue to use the created characters, and the rewards for the elite beta test and pre-order will also be distributed when it goes on the market.
In order to express our sincere gratitude, during the official launch, the “Taiwan Exclusive Skins (one per account)” that was published in the online presentation will be sent to all adventurers who participated in the preorder and pre-character creation . In addition, various virtual precious tools that are helpful for adventure will also be presented. (I think they meant some form of compensation)
Although it can only be regarded as a small heartfelt intentions compared to the disappointment brought to the adventurers, we will definitely do our best to show our greatest sincerity.Although in the current situation, we need a little more time to prepare, but the management team will work together and continue to work hard to provide better services.
If there is any new news or direction midway, it will be shared with adventurers as soon as possible.All colleagues in the management team would like to express our sincere apologies to all adventurers, and thank you for your understanding and support.
We are pleased to spread thanks to all adventurers for their support and love
Dam this one sincere apology statement is better than all the AGS combined apology lol.