can I get my run back pls? error happened right as orb was there
Hi @lynkx
Hope your are doing well!
I am sorry to hear about your lost entry on getting disconnected on the Guardian run but please bear in mind we do not provide re-entry tickets in cases not caused by a verified server crash or outage.
We’ve set up a system that will automatically reissue entries in scenarios caused by a verified server crash or outage within 24 hours. That is to say, if the system did not reissue your entry ticket automatically on this occasion, we will not be able to do so manually. You can read on how we handle these scenarios here .
Hope this helps and see you in Arkesia! 
how about my rewards then? can I not just get credited what I lost? I clearly finished the raid or does this just mean I lose all those rewards on an error I have no control over?