Lost chaos dungeon daily due to data issue?

I was running my chaos dungeon like normal just now after the maintenance. Suddenly when i try entering the second teleport my game goes black and this message pop up. Forcing me to restart the game only to face the SAME error, resulting in loosing my daily entrance… not happy. I verified the game files through Steam and can get back in, but instantly get teleported out of the dungeon with no reimbursement ticket in my mail.


I have moved your post to our Game Support section for assistance! :slight_smile:

I too had this problem on my Scouter, got kicked out when I went back into Chaos Dungeon after doing a file integrity check. Is there any chance of getting an aura pot sent out? I didn’t even get to clear out the second floor.

Hi @iFantomeN and @Jukwol

Hope your are doing well!

I’m sorry for the crashing problem while you were doing Chaos Dungeon.

Regarding to your question, unfortunately, we don’t have a way to re-grant daily or weekly entries to content manually.

We have a system that takes care of this type of situations when it’s for a disconnection issues in order to provide the ticket back. We can’t guarantee that you will be receiving a ticket

Please have a look at the below mentioned post for more details about the process.

Update to Timed and Ticketed Content Lockouts .

Please remember:

  1. The system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.
  1. Receiving your replacement weekly entry may not be immediate — delivery could take up to 24-48 hours, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.

About the disconnection problem, I would like to share some troubleshooting steps you can try for this problem.

Here is the link:

Troubleshooting Frame Rate and Performance Issues

Troubleshooting EAC Issues

Steam Verify integrity of the games files

Troubleshooting Lag and Connectivity Issues

Hope this information help you! :wolf: