Lost Character!

I lost my Character. It happened in the opening day of south america region. Its name is “Vítor”. It stills in my friends’ friends list. But the servers screen shows I don’t have it anymore. It was created in Arcturus if I’m not mistaken.

Hello! @Sarkatos

Welcome to the Lost Ark forums! I hope you are doing great today!

I’m sorry for this issue that you are not able to see your character.

I recommend to verify the integrity of the game files, steps to do it will be on the link below:

After that it close steam and re open it as admin and launch the game.

I hope this helps! Have a wonderful day! :waxing_crescent_moon:

I tried twice. Didn’t happen, he still lost. :upside_down_face:
But since now thanks for your attention!

In this case I recommend to get in contact with a representative from the live channels or to submit a web ticket in order to report this situation that you are experiencing.

Contact Us

Have an amazing day! :waxing_crescent_moon: