I had a previous thread where I was getting some assistance finding the list city island soul. We had found the character that we thought it was on but when we restored that character it was not there and started making some efforts to recover it but it seemed to stop in the middle of the process. If I could get some help with this I would really appreciate it!
I am sorry about the missing Island Soul, in this case because the item itself is missing from all of your characters it would be better to reach us directly as we cannot issue items from our end and we would need to create a request for it, here is the contact information:
Hope you have a great day!