Lost Clown Progress, where is my ticket ? :)

Was in Clown gate 2, boss was at 3 hp bars, i got a dc cause of your great servers :slight_smile: group killed the boss, i got no loot and lost entry.
That was 26 hours ago, where is my ticket :slight_smile:

Hey there @LXST

Unfortunately, we don’t have a way to re-grant daily or weekly entries to content manually, we have a system that allows for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.

If determined this was a server-side issue, the delivery of the replacement ticket could take up to 48 hours, and the appropriate ticket will be delivered to your in-game mailbox when it arrives (in some cases you might need to restart the game to see the ticket in the mail if it arrives). We cannot guarantee that a ticket will be sent in 100% of cases of disconnects.

You can read more about this in the Update to Timed and Ticketed Content Lockouts official post.