Lost connection mid-run in Valtan Gate 1 and can't access Gate 2

I was mid-run Valtan Gate 1 yesterday when I lost connection with my internet.
My party completed the run without me, and I was ok not receiving the rewards for Gate 1, but not being able to enter Gate 2 is such a nuisance, to say the least.
I Tried to get help from the live support, hopelessly, as they don’t seem to help at all, had some other issues in the past that weren’t solved as well.