We were in the middle of the last phase of Argos when the game couldn’t connect to the server anymore and every time I tried to re-launch it, not only did it take a long time to start but I get to the server selection screen and AGAIN it tells me it cannot connect. I finally was able to log back in after 10 minutes of trying and it took away my Argos entry without awarding me the loot or the gold. Please send me a re-entry ticket. This is not fair.
Sorry to hear you lost your loot and your entry ticket, SkarlitDawn.
I’ve moved this over to the support section so our support team can look into this for you.
Hello @SkarlitDawn !
We are glad to have you here with us. I’m sorry to hear about this situation with your Argos Ticket, I know how frustrating this can be. We have a system that handles this issue, as we are unable to manually grant any re entry tickets.
Please read this post for the full information about this:
A few key points I wish to highlight:
- The current system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.
- Receiving your replacement weekly entry may not be immediate — delivery could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.
I hope you understand. See you on the lands of Arkesia 