Lost entry to Valtan gate 2

It shows I didn’t clear it but can’t enter I dc . Can I get a ticket or something please.

Server Vykas NA east character name Scarletzane

Hey @zane20x

I hope you are having a great week and apologize about this situation where you lost you entry. Currently and automated system is in charge to provide players with entry tickets when the disconection was due to a server error as described on this post:

Best wishes hero
Keep gaming!