Lost Level Complete Pack after purchase (After Galatar Server roll back)

Lost Level Complete Pack after purchase - Royal Crystals Gone but no blue Crystals or Chest in inventory

I am having a similar issue, I bought the Level complete pack on a character on the Azena server. a few days later though it disappeared from my inventory and I do not know how. The pack I bought a few days later on another character is sill there though. I hope my original is returned after they push the commerce server patch

Same here, bought it a few days ago, claimed lvl 10 chest, leveled to 20 and now I cannot find it anywhere. Someone please get back to us or issue an mass email or something.