Lost my oreha entry, how many more to lose?

Tried entering oreha hard dungeon. got stuck in loading screen, never entered. auto removed. entry consumed…
how many more entries do i need to lose for you to fix this? or you going to refund me the entry or give me the rewards via mail? @Shadow_Fox @Roxx
Character name: Geminil
Server: Nineveh
Region: EUC
Do send the reward. THANKS

Hi @Kazukabe, I am moving this thread from the French to the English-speaking “bug report” category, thank you! :slight_smile: