my computer turned off then my teammates exit the raid and i gained a ticket, we tried again, my computer turned off again the same it does on argos and boss rush cut scenes, but there i can skip the cutscenes, here it happened midfight; on the second they cleared gate 1, and lost my entry to gate 2 because i didnt cleared gate 1 i cannot enter gate 2.
Hi @darhk
Welcome to the Lost Ark Forum!
Hope you doing great!
I am sorry to hear about your lost entry on getting disconnected on Valtan Dungeon but please bear in mind we do not provide re-entry tickets in cases not caused by a verified server crash or outage.
We’ve set up a system that will automatically reissue entries in scenarios caused by a verified server crash or outage within 48 hours. That is to say, if the system did not reissue your entry ticket automatically on this occasion, we will not be able to do so manually. You can read on how we handle these scenarios here .
Hope this helps and see you in Arkesia! 
I actually received a ticket, it took almost 24 hours, i cleared valtan yesterday with no problems.
Hi again @darhk
I’m so glad that you receive the ticket and you had completed valtan with no problems.
Hope so have a nida day and see you in Arkesia!
