Lost nearly 150 MMR in total due to crashes

Let alone the speedhackers and imbalances in matchmaking system in competitive arena, game crashes, which is experienced FREQUENTLY by other players as well, ruin our game experience and MMR. Losing weekly entry ticket or guardian souls due to crashes were not new phenomena in game but when it happens especially during competitive pvp it becomes really annoying. Some of these crashes stem specifically from EAC itself, some do not. In any case, something MUST be done to solve this problem ASAP. The end of the season is near and I want to farm as much MMR as I can during these final days but I already lost an amount of MMR that is worth to skip one league thanks to these crashes.

By the way, I am not having such crashes or blue screens in ANY other games, the problem is clearly the game itself.

Welcome to the Lost Ark forum community and I’m sorry to hear this happened to you, Betrayal.

What is your character name and server?

I play PvP with my Paladin (Lokkestiiz) and Destroyer (Thurvokhun). My recent MMR loses happened while i was pvping with my destroyer but lost MMRs also with my Paladin in the past though.

Thank you and sorry for the delay in response. I’ll send this over to the development team for you.