Lost Platinum fields reward on server dying

Hi,

I had 2 mins left in my platinum fields, I collected all 4 excavating rewards but the game server died and kicked me off.

When i logged back in. I didn’t receive any rewards for the 4 collected platinum things.

This would’ve happened around 9:33- 938 am in Australian (Sydney) time

Below are some debugging info
Region - North America West
Server - Valtan
Character Name - Chuufangirl