Lost Ticket for Vykas

Hello Support,

I was running vykas g1 on my soulfist (username: Bakasenpaixxxxx) and i got dc’d when i came back i lost all my gates plus didnt even get my g1 rewards. Server Danube NA East

Hello there @BakaSenpaix,

I’m sorry to hear about this situation with your Vykas run, I know how frustrating this can be. We have a system that handles this issue, as we are unable to manually grant any re entry tickets.

Please read this post for the full information about this:

A few key points I wish to highlight and the first one is very important in this case:

  1. The system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.

  2. Receiving your replacement weekly entry may not be immediate — delivery could take up to 48 hours, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.

Let me know if you have any other questions!


just wait one day, next day you will get the ticket

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Thanks for your reply! @Deain

The ticket can take to 24 to 48 hours to be delivery to the mailbox with the automatic system, since we don’t have the possibility to re-grant the ticket manually.

So please let us know @BakaSenpaix if you received the re-entry for Vykas Dungeon.

Hope you have a nice day! :wolf:

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