Lost Twitch Drop

Hi!
I received a Saphia Pet Chest reward on Twitch, I accepted it in the product in Product Inventory but didn’t give it away.
I’ve been waiting for 4 days. What do you advise? Or where can I complain? Please help me… :frowning: Thanks in advance.

Hi! Welcome to our forums @PiciKlau.

I’m sorry to hear you didn’t receive the Twitch drops.

Due to you claimed it but never got it and have been waiting for a few days to show up, please contact our customer support in the following link:

They will create a ticket for the dev team to investigate and solve this issue as soon as possible.

My apologies for the inconveniences, I know it can be frustrating and I thank you for your collaboration and patience.

Have a wonderful day!

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