Hi!
I received a Saphia Pet Chest reward on Twitch, I accepted it in the product in Product Inventory but didn’t give it away.
I’ve been waiting for 4 days. What do you advise? Or where can I complain? Please help me… 
Thanks in advance.
Hi! Welcome to our forums @PiciKlau.
I’m sorry to hear you didn’t receive the Twitch drops.
Due to you claimed it but never got it and have been waiting for a few days to show up, please contact our customer support in the following link:
They will create a ticket for the dev team to investigate and solve this issue as soon as possible.
My apologies for the inconveniences, I know it can be frustrating and I thank you for your collaboration and patience.
Have a wonderful day!
1 Like