Lullaby Island token bugged

Hello I just got the lullaby Island token from the chest, it went into my inventory however it disappeared from there, can someone please restore it, I rather not have to go though all that again for another bug.

Hello @jbalaicz, welcome to the Lost Ark forums,

I’m sorry to hear about this issue with your game, before we start working on a solution I wanna know if you have done any sort of troubleshooting so I can take that into consideration?

If you haven’t please follow this basic troubleshooting:

  • Close the game.

  • Verify the integrity of game with the STEAM VERIFY

  • Relaunch the game.

Let me know if the issue persist after these steps!

I’ll be waiting!

:dragon:

Hello I have done this and still no item

Would you mind contacting us via a live channel whenever you are available please? We need some personal information from you which is why we cannot handle it on a public forum.

You can reach us using the following link:

This issue seems to be something really specific which we don’t have “troubleshooting steps” and I do believe requesting an escalation with our developers might be the best option.

I do want to thank you for your understanding and patience.

Feel free to refer my colleagues to this forum post. I hope this helps, feel free to tag me if you need anything else.

Best of lucks and I wish you have an amazing week!

:dragon:

which option do I pick on the site

nvm found it

Cool! Let me know if you need anything else! :dragon_face:

i am on the live chat right now