Lv 10 start bug

Why when I start from lv 10, I have skills with zero points ?! All points are missing !!!

Before, KR used to have prologues for each class, but they are now removed (Not just global) but on every released version of the game, and in those prologues you start at lvl 1…

I play on all versions of lost ark, I just say that points from lv1 to 10 are missing, and the tiger skill is also missing - Striker