Mail Items Disappeared

I bought things off the market, but did not claim them. I logged off and logged back on and they were all gone. I did not get the gold back and it has not been 29 days either. It should have been a mail of 900 fish and 600 fish. They definitely made it to my mailbox.

Hello @Joose

Welcome to the Lost Ark forums!

In order to resolver your problem please submit a support ticket or contact one of our live channels representative, make sure provide your character’s name, server and the items you purchased off the market. The team will verify the info and will try to help you.

You can do so by using the following link: Contact Us | Amazon Games

Hope this helps and see you in Arkesia! :honeybee:

nevermind i figured it out my mistake, mail is character specific