Main character can't get past loading screen

My main character is currently stuck in a loading screen to illusion bamboo island. Every time i try to log in the game crashes after about 3-4 min.

Character name: Aceh
Server: Zinnervale
Region: Europe central

Hello @Aceh ,

Greetings! :handshake:

I hope you are doing good today! :slight_smile:

I have relocated the character, kindly verify the game files and re-log in.

Thank you!

Have a good one! :sunflower: :magic_wand:

That fixed it. Thank you

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