In the underground in Stern, coming from the chambers of commerce, I hit a bug that crashed the game. When I return the screen stays black, yet I can hear the world, and then it crashes to desktop.
Waited for server to reset, bug still persists, cannot play with my main, only alts.
Server: Bergstrom (US West)
Character: Lipstickpaddy
Hope you can help and thanks in advance for the relocation!!
Hi @Lipstickpaddy, welcome to our community! 
My apologies to hear about the inconvenience you are experiencing with your character. I’ll take a look into this and move your character to a safe zone to try to unstuck it.
Please confirm when you have closed the game and in the meantime please run an Steam file check just to make sure and discard corrupted files.
Best regards.
Verified my steam account for Lost Ark, and it fixed the error!
That’s wonderful!
If there is anything else we can help you with just let us know,
Have a wonderful week!
Cheers. 