I’m halfway expecting the main story quest I was working on to be bugged after maintenance since I got kicked by the server right after the 10 minute warning for maintenance today.
2 tickets and a chat session got me a " I will let you know as soon as I hear something, should be 1-2 business days." Imagine how much worse this will get when it goes full launch today.
Sounds like you’re a chimney. How does it feel having smoke blown up your bum?
We all know that they could easily restore or remove and re-add the quest for each of us, but that would take ages. My bet is they are trying to design some elaborate system to automate the process so that they don’t have to manually fix each character.
Secondly, identifying the cause of the issue so that other (more populated servers) don’t encounter the problem would be the first priority for the team.
Meanwhile, the support staff and site staff offer us platitudes and a large indescisive timeframe to keep our hopes up as damage control.
I have no doubt that we will get a fix, but you alll should stop buying into the quick resolve and make other plans in case your wish isn’t granted.
If you spent half as much time rolling a new toon as you do waiting for the resolution and complaining about the wait… you’d have a new main already.
I agree. I think its only fair. please give us more info on this matter. I feel that as customers and buying founder packs we are true supporters of this game and being punished for it as a result. We got the complete short end, now im not saying this is anyones fault i understand ANYTHING can happen but this matter is being resolved very poorly with low to no communication. Especially when this was a product for early access and that is exactly what we were stripped of.
Wow this is just ridiculous. A few minutes before I could log into the game (Galatur server) only to find missing quest issue was still not resolved. Then shortly after I get locked out of server and can’t even play my character (can still log into my server-character selection screen).
During the short period I was logged in I saw 3-day aura item in my mail. So this is all I get for paying 50$ to play 3 days in advance, then having to play alt cause my server was rolled back and main/side quests are gone?