Main story quest missing?

[lightepsilon]

Hi Amazon games support team,

May i ask help with the main story quest.
after the maintenance i don’t see my story quest.

Sincerely,
L

[Gwen]

Hello @lightepsilon

Welcome to the Lost Ark forums!

This is a known issue as a result of the downtime

Here is a post created by one of our Developers:

REQUEST: Update on missing Main Quest

I am very sorry that you’ve run into this bug – our CS team is actively working through this issue to determine how to resolve it for all affected players. Opening up your ticket was not fruitless as it lets the team know your account is one of the ones affected, so when a resolution is in place we will be able to fix it quickly for you.

Thanks for all your feedback and especially your patience.

[lightepsilon]

Thank you very much @Gwen for that quick update.
Keep being awesome!

IGN :Lightepsilon
Server : Galatur server

[joeyhighbody]

Replying here with your in game information will probably not help you. The above poster told you to open a ticket but did not link nor direct you to where you would have to open said ticket. Contact Us | Amazon Games

[lightepsilon]

Thank you! @joeyhighbody keep being awesome!

[LPD]

yes me too I’m also on galatur so maybe it’s something to do with that

[Seawolf]

Please check out News Post on this topics to find the steps you can take to resolve this issue.

Galatur Account Issues

If you are experiencing issues with your account missing the main story quest or other missing things as a result of the downtime please submit a support ticket and provide your character name, explain you were on the Galatur server, and outline what is missing from your account. The team will verify the info and will try to help restoring the missing things. Contact Us | Amazon Games If an agent gives you a weird answer like directing you to the forums or telling you to submit a report in-gam…