Mantenance Compensation Pack?

Curious about why I didn’t get a maintenence compensation pack when I was online when the server went down after maintenance on Thursday?

Hello @Banties
I hope you are having a great day!

Welcome to the Lost Ark forum :tanabata_tree: :feather:
I apologize you are having this issue not showing the Compensation Pack.

Please try these steps to confirm it’s not a visual bug , if you still have the issue :dragon: :

  1. Close Lost Ark completely
  2. Close Steam
  3. Run Steam as administrator
  4. Check the game files on Steam
  5. Open Lost Ark.

Let me know if the problem persist after you tried those steps.

(◕‿◕)

Hey there, thank you so much for the quick response.

I’ve tried to close steam down completely, launch it as administrator and verify my files. Unfortunately I still have nothing showing up in terms of the compensation pack.

Kind Regards.

Same issue here in West EU Tragon

1 Like

Bump, incase you’d forgotten about this :frowning:

Hello @Banties

Thank you for confirming the steps you had done so far.

In this case like the issue persist please refer to our customer service live chat, so we can further help you with this issue with a ticket.

Thank you very much for your patience.
Have a great week.
(◕‿◕)

Lots of people with this issue Maintenance Compensation 04/01/2022