Marishop Misleading Items -- Refund possible?

Hi, I’m not sure why my thread disappeared after I linked my steam account but I am reposting. (It’s still visible in “recent topics” weirdly: Imgur: The magic of the Internet)

Marishop currently has some misleading items.

Many items will say (Bound) but there are some items that do not tell you this.

For example:

Solar Grace (Bound) [2] <— Tells you it’s bound
Honor Shard Pouch (S) [10] ← Doesn’t tell you it’s bound

I accidentally purchased some items that were improperly missing the (Bound) descriptor and wonder if it’s possible to refund these items as I believe this is a mistake.

Thank you.