At the moment the players are getting screwed once or even twice per every time they get disconnected or game crashed while the raid clears a gate.
You already lose the entry ticket and the rewards if you get a dc’d or game crash while doing a gate but you can’t also progress to the next one. Such as my case stated here: Losing entry for Legion raids due to game crash shouldn’t be possible - Game Support / English Support - Lost Ark Forums (playlostark.com)
Either:
- Give the rewards via mail and mark the gate as completed if the party clears it while the player is disconnected;
or - Mark the gate as completed and let the player that got disconnected proceed to the next gate (while losing the rewards from the previous gate).
As it is now doesn’t make any sense. I’m locked in progression due to this issue and is really demotivating.