What should I do
Have you purchased anything on your steam account before or in Lost Ark? Likely need to make a purchase to get trusted status.
I did purchase some games in steam
I’m sorry about the confusion trying to use the Auction House.
To give you more information, accounts that have not met certain requirements with Steam will have lower purchase limits and won’t be able to perform certain in game actions as listed here:
- Initiating player-to-player trades (requests can still be received)
- Sending in-game gifts
- Exchanging Royal Crystals for Gold
- Sending in-game mail with attachments
Some additional restrictions were added with the Patch update on July 20th:
Added new preventions to deter gold sellers. Paid gold (purchased from the currency exchange) will have a 3-day withholding period. Gold that is under a withholding period will be called ‘withheld funds’. Gold without a withholding period will be called ‘available funds’. Withheld funds will be restricted in the following ways:
- Cannot send withheld funds through mail
- Cannot deduct from withheld funds when accepting billing mail
- Cannot use on 1:1 trades
- Cannot use in Auction House
- Cannot use in Marketplace
- Cannot use in Loot Auctions
This is part of a security measure that is in place to combat bots and of which you can further read about here:
An Update to Fraud Prevention in Lost Ark
Official News
This requires players to have a ‘Trusted’ status through Steam or Lost Ark in order to access specific social and economic systems such as initiating player-to-player trades, sending in-game gifts and mail with attachments, and exchanging royal crystals fo…
In order to make your account trusted you will need to have performed a purchase(s) for at least $5, where sometimes Steam will require a period of 30 days to have passed from the date of the purchase.
You will also need to set up the Steam Guard Mobile Authenticator specifically for this status update to take place.
How to set up Steam Guard Mobile Authenticator
Please note it may still take several hours for your account to become ‘Trusted’ after activating two-factor mobile authentication for the first time and up 30 days depending on Steam’s clear time.
If you have more questions please let us know.
I hope this helps.
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