There is currently a lot of lag when you try to matchmake for dungeons or raids. You get a very noticeable delay between clicking the matchmaking button and when it actually starts matchmaking you. Even if all 4 players have clicked on “Yes” it still takes like 10-20 seconds before it actually puts you in the dungeon/raid.
The worst part of it is that you can timeout during the matchmaking and it will either cancel or put you in a solo instance. I’ve also seen multiple threads here where people lost their weekly abyss raid/dungeon attempt from this which i can imagine, is extremely frustrating.
I myself experienced this issue when i tried to re-enter for a guardian raid but was then timed out and put into a solo instance. I didn’t know that you could leave without penalty after 3 minutes so i used the song of escape and then had to wait 10 mins due to said penalty.
This is very annoying/frustrating to deal with and i hope amazon can look into this and fix it ASAP.
EDIT: Forgot to say that this issue doesn’t always happen but is very frequent throughout the day.
Well, if AGS open the old servers again after everything is full on all new servers, you don’t have to be surprised if all systems are overloaded in the end.
If AGS had had the balls and closed everything to find a solution …
Now you end up losing a bunch of frustrated players and the reputation goes even further downhill
EU East is overloaded, It’s impossible to do group content during peak hours.
1 min for servers to aknowledge matchmaking Request
2 mins for Party/Raid chat to refresh
Connection Errors all the time…
I’ve been doing all the matchmaking content past midnight because other way you won’t be able to do it.
Just fixe the damn servers or give players the ability to Transfer to EU West! I’m not going to leave my current account to start from the beginning in another Server Region, that’s just stupid!
If it’s not AGS’s fault, then who is in charge of servers for the game? Wasn’t the whole contract between Smilegate and Amazon made in order to make publishing the game in the for the West possible? Why let a third party company profit from your own product, if you could just host the servers yourself?