Matchmaking failure bug and penalties for it

Known issue for how long? And then I cancel queue to fix it and get banned from queueing for 17m. No wonder I quit this game once. Guess it’s time to say f it and quit again. This company is hopeless.

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Sorry to hear you’re having this issue, Bowba. Sorry for the late reply as well.

What is your character name and server name?

Oh here we go! I asked to reset my penalty for pressing escape the same time, which is kind of the same problem, foremost not one of the players, but the game designers, and I got answer thats unbelievable and now it can be fixed? Sigh.