Matchmaking issues in EU

Its happening every day pretty much makes playing endgame content impossible


been stuck here 15 mins

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Same here on Thaemine - tried several times with different groups and to different times… very anoying as this prevents playing with your friends…

Why are we not getting a response from the community managers regarding this? This is game breaking and needs to be adressed. Personally I cannot enter any form of end game content after work. @Roxx

yes please address this issue. Its been almost a week now on a daily occurrence.

Can confirm this happens around 11am/12pm every day for KADAN server too.

a full week of this now… And yet all they say is that they’re hopeful the new servers will alleviate this.

If they noticed or care about the number of threads explaining exactly why people won’t move out, maybe that would work - but they don’t.

Can confirm same for Wei server, matchmaking always provides delays and “You cannot do it right now. Please try again later” error message.

Not only matchmaking, even co-op quests don’t start. Lullaby island co-op quest never appeared in EU 5 mins ago. Why is AGS not communicating about this ? This is unbearable ! @Roxx @Seawolf

Same issue on Trixion and Beatrice. I experienced it while trying to enter several leveling dungeons with friends the past few days.

Dear EU community,

We are of course, a greedy, money-grabbing bunch of class A a-holes, we regretfully inform you that we, as a company, do not care about, nor plan to care about, the EU region at all, in any capacity for the forseeable future.

Therefore we would like to award the NA servers with 10x founders packs per player, exclusive titles, mounts and pets, and would offer our urine to the faces of the EU players.

Sincerely,
Amazon Game Studios.

P.S “See you in Arkesia!”

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You do know, that being an a-hole yourself doesn’t make you or the people working on the issue, work faster or gain more.

Issues as described happens on Mokoko server as well. (Europe Central)

I second this, Zinnervale EU. I’m full rested now on guardian raids and just can’t play any to use up my rested. Will we be compensated for lost mats!?

“Our server team has been has been working tirelessly with Smilegate RPG, pushing existing servers to the absolute edge of capacity while maintaining stability and adding more servers to every region.” (og)

Seems when they pushed the player numbers up to lower the Q it broke all the group content :frowning_face:

Why is there no respons on this issue?

I have had this problem the last 3 or 4 days, would be nice with a “We are working on a fix” or “We are currently investigating the problem”.

The silence from the devs just get people more angry and impatient. I saw an article where Disguised Toast talked about the hype around Lost Ark being a fluke and going to disappear as quickly as it came.

Please Devs… Do something or say something already the MMO genre kind of entails people to be able to play together…

that’s not true.

u can use the dev traacker as everyone else

@Roxx We can’t progess due to a bug regarding matchmaking system.

CAN we get a fucking statement from the devs? Im almost done with this game…guess i quit this pathetic shit

You need to mention that asmongold cant play, then they will fix it asap.

ofc they dooooo ‘CARE’ for their players and ofc for asmo

This game is totaly broken guys.

It just shows that they cannot fix a 3 years old game :+) How bad as a company you can be if you cannot fix something that has already been released to two markets and how incompetent Amazon service can be :slight_smile:

Not to myself - do not use anything amazon related going forward.

3H Queues every evening since 7 days now and when you are in, you cant even tag raids or abyss dungeons because matchmaking is fucked up.

AWS, seriously, what the hell are you doing ? The only thing you have to do is to provide EU players good servers…You re going to ruin the best game since the last 10 years…