Hello,
I would like to report a list of issues that me and a lot of other people from the same community have ran into the past week. I do not think it applies only to our server, Thirain, because party finder has had the same problems which is cross-server.
Matchmaking and party finder have been extremely laggy past 3pm UTC this entire week and nearly impossible to use at primetime.
Party Finder, Matchmaking or Creating premade parties have had issues and thus affected our progression in the following content to the point of not being able to do them at all: Guardian Raids and Abyss Dungeons, but also seemed to affect every other content that had matchmaking in some way.
Issues with ran into with Daily Guardian content:
When pressing ENTER in the instance choosing menu as a 4 premade group without Party finder we would either get an error screen with a few or all the members having bad connection which wasn’t actually true or we would get a massive delay until the “Ready check” menu pops and also a big delay until people’s votes appear on everyone’s screen
After we would run a few times into the initial error and get through the ready check and everyone voting, we get with a delay of 10-15s the message “You voted to enter the dungeon”. After that with the same delay we get an error “You cannot do it right now. Please try again later.” and our entrance would not count and we’d have to start from point one and get through connection errors popping on our screens again.
Party finder had a similar behavior and added extra wait times because people would get their applications accepted with the same delay.
Abyss dungeons issues:
In Party finder there would be a big delay when accepting people and them showing as party members after getting accepted. After being able to form a party we ran into the same issue with entering as guardian raids: showing connection error or voting being delayed and if we managed to get everyone to vote ready then getting the same error as the screenshot posted and entrance cancelled.
Another issue was that if we managed to get into the instance after 10-20 tries, we would lose people. For me particularly we lost 3 members when entering the first Feiton raid (8man) through Party finder and were left as 5 people in the instance. I have been told by the remaining 3 that they got their instance locked and can’t enter this abyss again until reset or progress further due to the first one being locked without clear which is a failed requirement to unlock next abyss.
Chaos dungeons, Tower and Cube:
Same issues with delay on entering the instance or getting the error, seems to be very similar to the other 2, but somewhat playable due to eventually being able to enter after a few attempts and being a mostly solo content.
In some cases you couldn’t open or move for 5 or more seconds when entering a chaos dungeon
Why are we not getting a response from the community managers regarding this? This is game breaking and needs to be adressed. Personally I cannot enter any form of end game content after work. @Roxx
Not only matchmaking, even co-op quests don’t start. Lullaby island co-op quest never appeared in EU 5 mins ago. Why is AGS not communicating about this ? This is unbearable ! @Roxx@Seawolf
We are of course, a greedy, money-grabbing bunch of class A a-holes, we regretfully inform you that we, as a company, do not care about, nor plan to care about, the EU region at all, in any capacity for the forseeable future.
Therefore we would like to award the NA servers with 10x founders packs per player, exclusive titles, mounts and pets, and would offer our urine to the faces of the EU players.
I second this, Zinnervale EU. I’m full rested now on guardian raids and just can’t play any to use up my rested. Will we be compensated for lost mats!?
“Our server team has been has been working tirelessly with Smilegate RPG, pushing existing servers to the absolute edge of capacity while maintaining stability and adding more servers to every region.” (og)
Seems when they pushed the player numbers up to lower the Q it broke all the group content
I have had this problem the last 3 or 4 days, would be nice with a “We are working on a fix” or “We are currently investigating the problem”.
The silence from the devs just get people more angry and impatient. I saw an article where Disguised Toast talked about the hype around Lost Ark being a fluke and going to disappear as quickly as it came.
Please Devs… Do something or say something already the MMO genre kind of entails people to be able to play together…
