Midnight Circus Legion Raid - Ticket NOT Refunded?

Hey all!

I’m going through the forums and I’m starting to see an uptick in players not receiving a refunded raid ticket for this raid when kicked out. We have an automated system that while has worked in the past, seems to have something against clowns…

If you have NOT received your refund ticket please respond with your player name, server and how long ago you were kicked and still with no ticket. This will help us gather information and see where we can find the disconnect. Thank you so much and apologies for this headache!

8 Likes

bonobooooooooooo
Mari
Wednesday on Emergency Maintenance (~2pm)

2 Likes

Username: Dowsel
Server: Mari
Got disconnected from clown on Wednesday at 2pm (PST) during emergency maintenance.

2 Likes

Username: Steller
Server: Mari
Disconnected in gate 2 during the Emergency Maintenance on Wednesday 2pm (PST).

3 Likes

Yuucii from Mari server kicked during maintenance

2 Likes

Username : Saleaná
Server : Regulus
Disconnected in Gate 2 during emergency maintenace

2 Likes

Neal
Mari
During the maintenance on Wednesday

2 Likes

Rushiae
Regulus
Disconnected in Gate 2 during emergency maintenance at 5pm est

2 Likes

Player names: Vesinya, Generalmaniac, Masquerade, Marmanjobr
Server: NA East - Azena
Timeframe: lost entry after Wednesday’s emergency maintenance (over 4 days ago).

There’s already at least one long forum thread with affected players’ names.
https://forums.playlostark.com/t/clown-entry-taken/468305

2 Likes

Our static got locked out from gate2 Kakul-saydon raid. It was on the night which emergency maintenance happen. It has been more than 3-4 day and we haven’t received any ticket.
Players from our static are all from NAE - Server: Una

  1. Kurenaiz (berserker);
  2. Egao (Gunslinger);
  3. Fesst (soulfist);
  4. Buoiiiiii (Bard).
2 Likes

NA East
Server: Azena
Ososin

Maintenance on Wed messed up entry.

2 Likes

Hestiaahh
Vykas
Wednesday on emergency maintainence

2 Likes

Name and parties involved:

  1. Elementalist (Sorceress)
  2. Chiken (Shadowhunter)
  3. Hbhhi (Gunslinger)
  4. Melvino (Paladin)

Server: All 4 players in USEast Azena

Timeframe: Day 1 clown maintenance to fix aura (Wednesday, 28th September. Aprox 5pm est). Booted my team out of game during the fight in gate 2. Still no ticket to this day (Oct 3rd).

2 Likes

Region: US East
Server: Adrinne
Players Affected: Sieslight, Hydratantes, Reazu, Aeolynn.

Got disconnected during Wednesday emergency maintenance to fix the Aura of Resonance. Receiving a ticket now may be too late for some of us, would it be possible to receive 2 entry tickets after reset, so we are not a week behind on clown raid materials?

3 Likes

Player Name : Serrnub Paladin
Server Una
Wednesday on Emergency Maintenance (~2pm)
We were kicked out for Maintenance before completing gate one, Normal Clown and we lost our ticket.

We have still yet to receive our ticket.

:frowning:

3 Likes

Arsiem - NAE Una
Goutte - NAE Una
Maryopelchat - NAE Una
Beastog - NAE Una

Got disconnected by wednesday’s maintenance while we were attempting gate 1

2 Likes

Region: NA east
Server: Aldebaran
IGN: Ingeniero

My static got booted of gate 1 on the emergency maintenance wednesday 28 september, and still to this day no reentry ticket.

Character Team: Chaoscloud, Cyndir, Raej, Ingeniero (all from Aldebaran)

1 Like

Region: NAE

  1. Hellscythe (Shadowhunter) - Server: Una
  2. Crescere (Deathblade) - Server: Azena
  3. Elze (Shadowhunter) - Server: Una
  4. Ethere (Bard) - Server Una

Stayed in gate 2 during the emergency maintenance (on Wednesday 2pm PT) and got locked out of it afterwards. Still have no ticket for entry

1 Like

Player Name: Sporadi
Server: Azena
How long ago: Disconnected in Gate 1 by emergency maintenance on Wednesday ~5pm EST

1 Like

Player names: Vyander Mionette Notllm
Server: Agaton (SA)

1 Like