We should get 500 amethyst shards for the achievement for completing the prologue. I created a character on the Vykas server which completed the 500 shards for prologue achievement, but I then moved to the Karta server and play there as my main. The 500 shards for the prologue achievement were never acquired on the Karta server and I’m missing them. From my understanding, achievements are roster bound not account bound so the fact that I completed an achievement on the Vykas server should not prevent me from completing that same achievement on Karta.
Hello @tytg428
Really apologize for this inconvenience where you did not receive the Amethyst Shards.
You are totally correct in that statement i just can think in a little detail from “First Step, Light’s Call” achievement that specifically requires to “Complete the Prologue without skipping” to complete it correctly i have experienced that situation.
Let me know if that information helps
Keep gaming hero!
I did complete the prologue without skipping on the Karta server. The achievement also shows as complete in the achievements list. Currently, I have both the “Universal Troubleshooter” and the “First Step, Light’s Call” achievements listed as completed, yet I only have 500 Amethyst shards (instead of 1000) so one of these quests did not properly award me with shards.
Hello again @tytg428
I understand and apologize about this issue. I would suggest to contact the chat support in order to address the case properly and take the necessary actions.
Hope this gets solved!
Solution confirmed. Unlink all of your accounts and relink them. This does work! unlink twitch from lost ark. relink. Unlink steam from twitch and so on. and so on.