Missing Character Vykas

I created my first and only character on the Vykas (North America East) server yesterday. I logged in this morning to pick up where I left off, however to my unpleasant surprise my account did not have a character on Vykas or any servers at all. I would Like to recover my character/data as soon as possible.

I will be able to verify that this was my character with as much information as necessary.

Please consider my concerns shortly, I am desperate to recover my character or keep the name.
Server:NA East. Vykas
Class: Assassin (DeathBringer)

I am aware of the hotfix posted on twitter unfortunately that method didn’t fix this issue