Hi,
I have crafted and then claimed preordained headpiece but I cant find it in my inventory/storage/pet etc. It is super weird because it is my last EQ piece that I need to have 5 items. Is it possible that this item got auto dismantled somehow? It did not happen before.
I even got a message that I acquired the item.
Hey there @ferbisz4, Welcome to the Lost ark forums!
I’m sorry to know an item you crafted is missing from your inventory.
Please help me check the following:
- If you sold an item by mistake, check the store’s Repurchase tab.
- Visit the Exchange Broker NPC to view items you have listed on the Exchange.
- Check token items using the Token Item Locker.
As you mentioned also, please take a look at your auto-dismantle settings just to be sure it wasn’t dismantled by accident.
If still the item does not appear, contact us via support ticket and include the following information:
- Character Name
- Region
- World
- Relevant Item/Product
- Date of purchase or accidental selection/deletion
I can’t make any promises from here, but this is the only way to have this looked into. I really hoe this helps you. Let me know if I can help you with anything else! 
Well, it could be an accident if auto-dismantle option can work on claimed equipment… I have never considered that since I thought it may work only on dropped equimpent which is a huge difference…
Thanks for your answer, I made a ticket, we will see…
Tuzza
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