Missing Crystalline aura again

I activated my 30days crystalline aura and it is shown in log in screen but not activated in game from yesterday!
Also my lost ark shop keeps showing that it is in maintenance even if my friend who is in same sever can enter shop!
In addition, I activated 3 twich drops but I cannot claim them

Sever : Neria
Character name: Healeumnakeim
Steam ID: 76561198276821010

Hi @Apppple. :dragon:

I’m so sorry that you are having this issues with the Crystalline Aura and the shop, this sounds very frustrating and we want you to experience the game at its fullest.

We are currently aware of the issues with the Aura, the shop and other premium currency and are working as quick as we can to solve them in a future patch, please check the following link for more information on this issue:

Thanks for your patience! :man_mage: