Missing gold after "data error" popup appeal

can you check my account ?
main charater: Lustyfoxie - ilvl 1485
sever : North American West - Valtan
A few hours ago when i try to log back to the game ( during the loading screen after chose a character), a “data error” popup appeal. I hit the ok button and the game closed. After relogin, i lost about 130k gold and i have no ideal about it. Pls fix this

Hi @shinki.

Hope you’re doing well :sunny:

I’m sorry that you got this data error and lost your gold, I understand how frustrating this is.

Please when you have a chance, try to Verify Integrity of Game Files Here.

If the gold still doesn’t appear we like to take a closer look into this issue with you, when you have a chance, please use the link here to speak with our Customer Service team:

Contact Us | Amazon Games

Also please make sure you send this link to the agent so we can help you to investigate this issue, also give them all the information needed. And please let me know how was it!

Cheers! :raised_hands:


i did Verify Integrity of Game Files but nothing happened. My gold stay still at 36k. Pls help me fix this :sob:

1 Like

Hi again @shinki.

I’m sorry the gold is still missing, as I mentioned before when you have a chance; please use the link here to speak with our Customer Service team:

Web Ticket:

Contact Us | Amazon Games

And please let me know how was it!

Stay Safe :sunny: