Missing item - Harsh Oath helmet

I purchased two pieces of harsh oath gear. Only 1 was in my inventory.

I received the gloves, but the helmet is nowhere to be found.

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As you can see both items are purchased, only gloves were in the inventory.

Hi @Chiku, it’s great to have you back after a while : )

My apologies to hear about the missing item. Just to make sure please double check your different inventories to see if maybe the helmet but if is not there I’ll ask you to please contact our colleagues in the Customer Support:

They will escalate the case to the specialist team if is necessary to have an in-depth research in your case.
My apologies for any inconvenience caused to you,

Have a wonderful weekend.