Missing Item in market or mail

Server: USWest/Valtan
Char Name: Lengqingqiu
Description: I list two recipe in market yesterday. One is Ambush Master Engraving Recipe, One is [Artillerist] Barrage Enhancement Engraving Recipe. when I check market today, looks like it’s sold. but I got nothing when check mail. My gold amount also not increase.
I am not sure whether take the mail some how. In my memory, I didn’t do that.
Is is possible check it? check gold history?
Also I am in Chaos dungen when server start maintance, is it somehow trigger rollback?
Thanks

Hello @Ironman,

Hope you are doing well.

I apologize for the inconvenience caused to you, I request you to kindly follow the link below and submit a web ticket along with the relevant information for our team to check :arrow_down_small:

Hope this helps!