Missing Power Pass after finish Vern "Ealyn’s Gift"

Hello, yestarday i finish Vern quest “Ealyn’s Gift” at lvl. 50 and till today my mailbox is empty. No Power Pass received. Please fix that i want to play my alts. Some of my guildmates get the pass some like me don’t get it.

Server : Thirain - EU
Character : Barbelana

Got it after restart Steam and Game client. I’ts all good now.