Missing Purchase

I purchased 100 Pheons using blue crystals, but they never showed up? I spent about 20 bucks on crystals, so I was hoping to get either a refund of the blue crystals, or the 100 pheons I purchased.

Hello @cjens239 welcome to the Lost Ark forum.

We are glad to have you here with us. I do apologize for the inconvenience/lateness on your purchase.

Please keep checking if your pheons arrive on your Product Inventory box, I recommend you to wait a maximum of 24 hours is case the transaction is stuck.

If your pheons are still missed after this time frame, I encourage you to contact AGS customer support for further assistance.

Thank you for your understanding and patience. Wish you the best and a nice week.