Missing skin box

I received a skin in a chaos dungeon, I put it up for sale and now I didnt get any gold or my item returned, nor is it still showing for sale. It’s just gone.

Whats the purpose of having this to list a problem, when no one from the game company responds, 2 days, nothing. I would appreciate a response.

After using the live call system, I got a ticket number and after several more days the skin has been found sold and the gold given to me. Slow going and difficult to use, but in the end, problem solved.