Missing song/Quest

Galatur NA East
Name: Jahsim
says I have completed Song of Valor quest but I am missing the Song of Valor and any other quest. already submitted a ticket days ago still no answer

Have the same issue and am hoping that this can be fixed. There’s so much content I can’t even touch because I need this song. (This is with a powerpass character too, the only one I play on)

In-game name: Neua
Server: Galatur