Missing Twitch Drops in Game

I have correctly linked my steam and twitch account to lost ark, but i don’t get my rewards in game. The starter pack has been redeemed 3 days ago and i still don’t receive it.

I already followed all the troubleshootings in the topics of other players having my same issues, but nothing works. I noticed that every time i click the “Activate” button, I just have to refresh the page to have the same button not clicked.